As a UX designer, from the moment I discovered the user’s journey in my toolbox it wore a smudge like a ghost that I could neither fathom or shake. I was captivated by its mysterious doppelgänger, desperate for recognition, articulation and understanding.
What is experience? For every person, there is likely a very unique definition. To a job seeker, it’s a section on a resume. A traveler might define it in photos uploaded to Flickr. Another might speak of a spiritual journey.