what’s in a line?

To many, a line is simply an inconvenience, a burden into which we are all born and an experience we are doomed to suffer repeatedly throughout our lives. But, often, there is more to a line than we are led – ahem – to believe. Consider the last time you spent in line, perhaps for a desirable outcome, such as a hit movie or an aromatic beverage. Quite possibly, your line experience was not as random as you may think: The Secret Objectives of Queues.